Frequently Asked Questions
How soon will my order be shipped?
Since all of our products are made to order, your order will ship in 4-5 weeks depending on the volume of orders we are receiving.
Why thermoplastic coating?
Trash Can Receptacles' outdoor furniture is covered in a copolymer-based thermoplastic powder coating. Thermoplastic is environmentally safe. The coating will not fade, crack, peel, warp or discolor for the life of the product. Thermoplastic has the best adhesion rate of any other process. This keeps the metal base free of any corrosion possibilities. Thermoplastic is applied at a thickness of 25-30 mils. This allows maximum protection with the best possible surface. Thermoplastic can be easily repaired. Cuts are repaired by heating the affected area with an industrial heat gun. The thermoplastic will melt and rebind itself. The properties of thermoplastic also make spray painting difficult for vandals. Simply wash product with a standard industrial cleaner.
What are the differences in your construction styles?
We feature six different manufacturing styles as described below.
Diamond Pattern - 11 Gauge vertical slats 1 1/2" wide with 3/4" spaces between (Diamond shapes crisscross the vertical slats)
Expanded Metal - 9 Gauge steel that forms a crisscross pattern
Perforated Metal - 11 Gauge steel with 1/2" holes on staggered centers 1" apart
Rod Style - 1/2" Steel rods welded to their frame
Wire Style - Heavy-duty wire crisscross welded to their frame and formed to the shape of the product
Welded Style - Any products fabricated by welding individual formed strips of steel together
Do I have to put my trash receptacle together?
No. All of our receptacles come assembled for your convenience. The only assembly required for any of the receptacles is when you need to surface mount or in-ground mount your receptacle.
How do I assemble my trash receptacle's mounting option?
Place a towel on the ground and lay the receptacle on its side. If you are mounting for surface, attach the B100 to the surface first then attach it to the bottom of the receptacle. There is a match plate on the bottom of each receptacle that is sized up for the B100 and the B200. There will be two holes for bolts at the bottom of the receptacle and at the top of the B100 and B200. The total number of bolts at the bottom of the B100(only) is four (4) for mounting to the designated surface.
If installing the B200, dig your 22 deep hole and, while the receptacle is on its side, attach the B200 to the bottom. After the B200 is attached and your hole is ready, fill the hole with concrete and set the B200 into the concrete.
How should I clean and maintain my trash receptacle?
Inspect all hardware and fasteners, and regularly check that all nuts and bolts are secure. Periodically examine for any signs of vandalism on any of your thermoplastic surfaces. If any thermoplastic surface is vandalized by spray paint, simple take a rag and a aerosol can of WD40 and wipe the spray paint off. If the thermoplastic surface has any cuts simply use an industrial heat gun on the affected area. For regular cleaning, use soap and water.
If you have any further questions or concerns, please feel free to contact us by email or call our Customer Service Team at 1.800.510.8325 (8 a.m. - 6 p.m. CST). We look forward to helping you!
